Taking Retirement Housing forward in the 21st Century
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Programme
Your ARHM Annual Conference is going virtual for 2020
Throughout the three days we will have 25 sessions covering
Customers
Combatting Loneliness
Diversity in Retirement
Customer Engagement
The Law
Law Commission Reform proposals
Key Case Law
Working with Right to Manage and Resident Management Companies
Investigating Commonhold
Property Management
COVID-19 and Service Charges
Fire Safety Update
The Building Safety Bill
Getting Service Charges right
Virtual Training Workshops
This year we will be holding virtual training workshops for those delegates starting out in a property management career or simply wanting a basics refresher. Any delegate can attend each of the x3 sessions on:
Service Charges – The Basics
Understanding Leases
Key Case Law – The History
Delivered by Bolt Burdon
Sponsor Surgeries
Our wonderful sponsors will be providing advice and support throughout the event with ad-hoc workshops and advice clinics.
What this space for further information!
ARHM Annual Conference Programme
Monday 2nd November
10:30
Leasehold Reform – Law Commission update
Jeff Platt, Section 20 Limited
S1
12:00
Property Management – A new joint Code of Practice
Cecilia Brodigan, ARHM
S2
14:00
Promoting Property Management as a Career, or
Stuart Shield, Learning Curve / PROPel
S3
14:00
The Importance of a Buildings Health Check
What is a buildings health check?
Why are they important?
What they do and do not incorporate
Andrew Bannister, Earl Kendrick
S4
15:30
Sponsor Surgeries – By appointment
Current Challenges
Specialist advice
Problem solving
or
James Shand, TriPartum Chris Baker, McDowalls Paul Jepps, Fortus Paul & Dany Sherman, Liquid Recruitment Andrew Bannister, Earl Kendrick Darren Coleran, Bolt Burdon
S5
15:30
Service Charges – The Basics (Training)
Golden Rules
Section 20 Principles
Key Case Law
Darren Coleran, Bolt Burdon & Alan Wake, Claws Consultants
S6
Tuesday 3rd November
09:30
Health & Safety – Rising to the challenge
The Building Safety Bill
The Fire Safety Bill
The Implications
Dr Shaun Lundy, Tetra Consulting
S7
11:00
Service Charges – Presentation & Understanding
Getting the key information to customers
Tailoring the message
The advantages of right first time
or,
James Shand, TriPartum
S8
11:00
COVID-19 and Property Management – The practicalities
Best Practice
Key Challenges
Lessons Learnt
Emma Webster, Life Story
S9
12:15
Understanding Right to Manage, RMC’s and Commonhold, or
Yezdan Izzet, Bolt Burdon
S10
12:15
Lease Extensions and Property Valuation
Latest Best Practice
Issues around COVID-19
Valuation news
Chris Baker, McDowalls
S11
14:00
COVID-19 and Service Charges
Additional costs
Reduced services
Statutory challenges – S20b/S20/S19
Amanda Gourlay & Katie Gray, Tanfield Chambers
S12
15:00
The FTT and the Pandemic
Managing case in lockdown
Backlogs and workload
Future plans
Siobhan McGrath, President of the First Tier Tribunal (Property Chamber)
S13
16:00
Leases – An introduction (Training)
Key elements of a lease
Common clauses
The legal framework
or
Darren Coleran, Bolt Burdon & Alan Wake, Claws Consultants
S14
16:00
Validating Contractors – A New Way
Rob Corley, Credensa
S15
Wednesday 4th November
09:30
Understanding Lease Extensions & Enfranchisement, or
Chris Baker, McDowalls
S16
09:30
Planning Major Works
The timeframes
Section 20 requirements and process
The benefits
or
Andrew Bannister, Earl Kendrick & Adrian Shaw, Clarion
S17
10:30
Making the most of IT in Property Management,
Where housing systems go wrong
The benefits of bespoke systems
What the future looks like
or
Rob Corley, Credensa
S18
10:30
Engaging Customers in Building Safety
Taking customers with us
Changing the dynamic
Considering stakeholders
Michael Hill, TPAS
S19
12:00
Basic Case Law (Training)
Key historic cases
Using Case Law in practice
or
Darren Coleran, Bolt Burdon & Alan Wake, Claws Consultants
S20
12:00
Sponsor Surgeries – By Appointment
Current Challenges
Specialist advice
Problem solving
James Shand, TriPartum Chris Baker, McDowalls Paul Jepps, Fortus Paul & Dany Sherman, Liquid Recruitment Andrew Bannister, Earl Kendrick Darren Coleran, Bolt Burdon
S21
13:30
Latest Case Law Update
Justin Bates, Landmark Chambers
S22
14:30
Loneliness & Isolation – Affecting us all
How are we all feeling
Dementia
Missing family
Big Ian Donaghy
S23
15:45
Expert Panel – ARHM 2020 – What have we learnt?
Jeff Platt, Section 20 Limited Cecilia Brodigan, ARHM
S24
Please note, this programme is subject to review, amendments and updates.