Your ARHM Annual Conference is going virtual for 2020
Throughout the three days we will have 25 sessions covering
Customers
- Combatting Loneliness
- Diversity in Retirement
- Customer Engagement
The Law
- Law Commission Reform proposals
- Key Case Law
- Working with Right to Manage and Resident Management Companies
- Investigating Commonhold
Property Management
- COVID-19 and Service Charges
- Fire Safety Update
- The Building Safety Bill
- Getting Service Charges right
Virtual Training Workshops
This year we will be holding virtual training workshops for those delegates starting out in a property management career or simply wanting a basics refresher. Any delegate can attend each of the x3 sessions on:
- Service Charges – The Basics
- Understanding Leases
- Key Case Law – The History
Delivered by Bolt Burdon
Sponsor Surgeries
Our wonderful sponsors will be providing advice and support throughout the event with ad-hoc workshops and advice clinics.
What this space for further information!
ARHM Annual Conference Programme
Monday 2nd November
10:30
Leasehold Reform – Law Commission update
Jeff Platt, Section 20 Limited
S1
12:00
Property Management – A new joint Code of Practice
Cecilia Brodigan, ARHM
S2
14:00
Promoting Property Management as a Career, or
Stuart Shield, Learning Curve / PROPel
S3
14:00
The Importance of a Buildings Health Check
- What is a buildings health check?
- Why are they important?
- What they do and do not incorporate
Andrew Bannister, Earl Kendrick
S4
15:30
Sponsor Surgeries – By appointment
- Current Challenges
- Specialist advice
- Problem solving
or
James Shand, TriPartum
Chris Baker, McDowalls
Paul Jepps, Fortus
Paul & Dany Sherman, Liquid Recruitment
Andrew Bannister, Earl Kendrick
Darren Coleran, Bolt Burdon
S5
15:30
Service Charges – The Basics (Training)
- Golden Rules
- Section 20 Principles
- Key Case Law
Darren Coleran, Bolt Burdon & Alan Wake, Claws Consultants
S6
Tuesday 3rd November
09:30
Health & Safety – Rising to the challenge
- The Building Safety Bill
- The Fire Safety Bill
- The Implications
Dr Shaun Lundy, Tetra Consulting
S7
11:00
Service Charges – Presentation & Understanding
- Getting the key information to customers
- Tailoring the message
- The advantages of right first time
or,
James Shand, TriPartum
S8
11:00
COVID-19 and Property Management – The practicalities
- Best Practice
- Key Challenges
- Lessons Learnt
Emma Webster, Life Story
S9
12:15
Understanding Right to Manage, RMC’s and Commonhold, or
Yezdan Izzet, Bolt Burdon
S10
12:15
Lease Extensions and Property Valuation
- Latest Best Practice
- Issues around COVID-19
- Valuation news
Chris Baker, McDowalls
S11
14:00
COVID-19 and Service Charges
- Additional costs
- Reduced services
- Statutory challenges – S20b/S20/S19
Amanda Gourlay & Katie Gray, Tanfield Chambers
S12
15:00
The FTT and the Pandemic
- Managing case in lockdown
- Backlogs and workload
- Future plans
Siobhan McGrath, President of the First Tier Tribunal (Property Chamber)
S13
16:00
Leases – An introduction (Training)
- Key elements of a lease
- Common clauses
- The legal framework
or
Darren Coleran, Bolt Burdon & Alan Wake, Claws Consultants
S14
16:00
Validating Contractors – A New Way
Rob Corley, Credensa
S15
Wednesday 4th November
09:30
Understanding Lease Extensions & Enfranchisement, or
Chris Baker, McDowalls
S16
09:30
Planning Major Works
- The timeframes
- Section 20 requirements and process
- The benefits
or
Andrew Bannister, Earl Kendrick & Adrian Shaw, Clarion
S17
10:30
Making the most of IT in Property Management,
- Where housing systems go wrong
- The benefits of bespoke systems
- What the future looks like
or
Rob Corley, Credensa
S18
10:30
Engaging Customers in Building Safety
- Taking customers with us
- Changing the dynamic
- Considering stakeholders
Michael Hill, TPAS
S19
12:00
Basic Case Law (Training)
- Key historic cases
- Using Case Law in practice
or
Darren Coleran, Bolt Burdon & Alan Wake, Claws Consultants
S20
12:00
Sponsor Surgeries – By Appointment
- Current Challenges
- Specialist advice
- Problem solving
James Shand, TriPartum
Chris Baker, McDowalls
Paul Jepps, Fortus
Paul & Dany Sherman, Liquid Recruitment
Andrew Bannister, Earl Kendrick
Darren Coleran, Bolt Burdon
S21
13:30
Latest Case Law Update
Justin Bates, Landmark Chambers
S22
14:30
Loneliness & Isolation – Affecting us all
- How are we all feeling
- Dementia
- Missing family
Big Ian Donaghy
S23
15:45
Expert Panel – ARHM 2020 – What have we learnt?
Jeff Platt, Section 20 Limited
Cecilia Brodigan, ARHM
S24
Please note, this programme is subject to review, amendments and updates.
The ARHM Conference is sponsored and supported by
